Join PDSVISION – Lead the Digital Transformation Journey as a Junior Support Engineer

Are you an engineer or technician with a strong interest in solving complex problems and delivering effective enterprise system solutions? PDSVISION is growing in the Nordic region, and we’re looking for someone hands-on and solution-oriented to support customer implementation projects across the PTC, Ansys, and PDSVISION product portfolios.

About Us

PDSVISION is a global technology partner helping companies successfully navigate their digital transformation journeys. We specialize in:

• 3D Design (CAD)
• Product Lifecycle Management (PLM)
• Product Data Management (PDM)
• Simulation & Modeling (CAE)
• Internet of Things (IoT)
• Aftermarket Solutions

With offices across Europe and the US, and partnerships with industry leaders PTC and Ansys, we support over 950 customers globally—from innovative local firms to large multinational enterprises.

Your role

As a Junior Consultant on the support team in PDSVISION Nordics, you help our customers get the information and guidance they need to succeed. The questionsyou handle cover a broad range of products and can vary from quick troubleshooting that takes just a few minutes, smaller system configurations to more complex questions or assignments and tasks running over longer times.

You’ll have plenty of opportunities to learn new things and dive deep into technical details. We work closely with our service team and occasionally take part in large-scale service projects. A key part of your role is also to guide and educate our customers on best practices within CAD and PLM, helping them get the most out of their solutions.

Typical assignments include:

• Being a first point of contact
• Handling tickets (Web and phone)
• License management
• Configurations
• Troubleshooting
• Server Maintenance

A key part of our support-team is to act as a Trusted Advisor to our customers. This means guiding them on how to get the most value out of their PLM investments, from understanding and challenging their current ways of working to drive them towards best practices, to educating teams and shaping effective processes that support their business objectives.

Beyond technical deliveries, you will collaborate closely with customers and colleagues to understand requirements, identify improvement opportunities, and contribute to the continuous development of our delivery processes.

What’s in it for you

Many of our employees have been with us for a long time, mainly because of what we offer:

• A clear career path: We have a solid plan to help you grow and take the next steps in your career. Whether you want to become a senior support engineer or move into service deliveries, enabling customers on their PLM journey, we’ll support you all the way.

• Continuous learning and mentorship: You’ll be supported by experienced colleagues who guide you through training, certifications, and real-world challenges that broaden your skills.
• A strong professional network: Build valuable connections with peers, experts, and a wide range of companies, from global enterprises to innovative local firms across our 950+ customers.
• Technical variety: Work hands-on with a diverse mix of technologies including, large-scale PLM enterprise systems, databases, on-premise and cloud servers, and Active Directory.
• A knowledge-sharing culture: Join a team that values collaboration and continuous improvement, where you’ll grow both technically and as a trusted advisor to our customers.
• Exciting projects: Enjoy the variety and challenge of delivering solutions across different industries, always with strong support from your team.
  
  

Why you?

To be successful in the role of at PDSVISION as a support engineer you should be able to relate to the following characteristics as a description of yourself:

• Solution-oriented and driven
• Ability to work independently while still being an active member of a project team
• Social and optimistic
• Relevant Academic degree such as Mechanical engineering, Software Engineer, IT or other relevant experience such as IT Specialist/Programmer
• You are fluent in Swedish or Finnish, and English.
• You are located in the Nordic region and authorized to work there.

We will help you to further develop your skills, but experience and knowledge related to the areas below, are useful:

• PTC knowledge

• Creo Parametric and Windchill are our core products

• Ansys knowledge

• Ansys are a growing area for PDSVISION hence a growing need of experience

• Other CAD/PLM systems

• Our customers often work in multi-CAD environments

• Product development through CAD

• This is what our customers do

• Product Lifecycle Management, PLM

• This is vital for many of our customers

• IT systems such as servers/VPNs/AD/database

• This is a common way for us to access different customers’ environments
• SQL

• Programming & IT knowledge

• Useful languages: java

•  IIoT knowledge

• Useful applications: Thingworx

Other Information:
Full-time probation period for 6 months to move over to permanent employment.

Salary:
Individual salary dependent on skills and experience

Excited?
Please apply for the job here.

Recommendations, resumes and diplomas should be brought if you are selected for an interview. We will not contact your current employer without your consent.

PDSVISION does not offer sponsorship to non-European applicants.